Integrating Datto Portal

Use this procedure to integrate the Datto Portal DBMA backup tool. After the integration is added, Datta Portal data is synchronized with UniView Portal so that you can receive backup alerts and manage issues right from UniView.

NOTE  Use this procedure to integrate the Datto Backup for Microsoft Azure (DBMA) backup product only.

If you have integrated your PSA system with UniView Portal, backup alerts also generate tickets in your PSA (Autotask, BMS, Vorex, or ConnectWise Manage).

  1. In the Datto Portal, select Admin > Integrations.
  2. Click Create API Key.
  3. Enter optional information and click Create.
  4. Locate the newly generated UniView key entry in the API Key Management table. Click its icon and select View Keys.
  5. In the Key dialog, copy and save the public and private keys (you will enter these later in this procedure).
  6. Log in to the UniView Portal with a superuser account.
  7. Click :
  8. Select the Integrations view.
  9. Locate the Datto Portal integration and click Integrate:
  10. Enter the following:
  • In the Instance URL field, enter https://api.datto.com/.
  • In the Public Key and Private Key fields, enter the public and private keys you saved in step 5.
  1. (Recommended) Click Test Credentials to verify that UniView Portal can connect to Datto Portal.
  2. Click Integrate.

    UniView Portal automatically maps all Datto clients to UniView organizations and adds the integration.