SaaS Backup

The SaaS Backup view provides a high-level overview of all of your SaaS backups. The view shows the status of all of your SaaS domains at a glance. Tiles at the top of the screen display the backup success rate, seat protection, and licenses. The Domain table in the center of the display shows details about each SaaS domain.

The SaaS Backup view replaces the UniView Portal Dashboard and includes the following key changes:

  • Clicking the Domain Name navigates directly to the protected asset.
  • The three-dot action menu at the right edge of the view provides the ability to remove the asset.
  • The view can be filtered by both platform and organization.

Click SaaS Backup on the left navigation menu to see SaaS Backup view.

Select an organization, platform, and subscription type to continue adding a customer.
Click Add to add the customer.

Once the organization, platform, and subscription type are selected, you can use the Copy Invite Link button to put a link on your clipboard. You can send this link to your customer to give them quick access to complete the installation process.

The Backup Success Rate tile shows the count and percentage of successful backups.

The Seat Protection tile shows the count and percentage of protected seats.

The Licenses tile shows the current state of your used and available licenses.
Click the gray circles at the bottom of the tile to cycle through license types.

If you exceed 70% of your allocated storage pool, you will see storage pool usage details on the Backup Usage tile.

Filtering the domain table

The domain table can be filtered by platform and organization.

Click the filter icon next to the column that you want to filter.

Use the checkboxes in the searchable drop-down menus to choose which domains will be visible in your filter.

Filter by platforms as shown below:

Filter by organizations as shown below:

You can apply multiple filters at once.

Click the filter icon, then clear to remove the filter from the domain table.

Domain table columns

Domain Name- Shows the location icon and domain name.
Click the domain name to open the Spanning details page for this domain.

Platform - Shows the name of the SaaS for the listed domain.

The Domain table is sortable by platform.
Click the up and down arrows at the top of the column to sort.
Click again to reverse the sort order.

Hover over the platform icons to see their text values as shown below.

Available values are:

  • Microsoft 365
  • Google Workspace
  • Salesforce

License - Domain license type.

Hover over the license type icon to see the text value of the license type and the expiration date as shown below.

Available license types are:

  • Legacy
  • Kaseya 365 Plus
  • Kaseya 365 Core
  • Kaseya 365 Standard
  • Spanning Plus
  • Spanning Core
  • Spanning Standard

Organization - Shows the name of the customer organization that the domain belongs to.
The organization column is both filterable, sortable, and editable.

Click the column header to sort. Click again to reverse the sort order.

Click the filter icon to apply an organization filter.

Click the edit icon next to the organization name to choose a new organization name from a drop-down list of available organizations.

Assigned Licenses - Shows the count of active and archived licenses for the domain.
Click the edit button next to the licenses icon to change the number of licenses applied to the domain.

The gray box icon shows the count of archived licenses.

Trial licenses can be upgraded with the upgraded button shown below.

Seats and Used Licenses - shows the number of used and protected seats as well as licenses.

Hover over the seats and used licenses icons to see a graphic view of these values.

Storage - shows used and archived storage.

Click the question mark icon at the top of the storage column to see an explanation of the storage values.

Active Features - list of services that are active for the domain.
Green icons indicate that features are active.
Gray and red icons indicate features that are inactive.
Hover over a feature to see its text description.

Last 30 Backups - shows a graphical overview of the backup history
Hover over each bar to see the date and status for that backup.

Actions Menu - allows access to actions for the domain.

The available action is: Remove, which unlinks the domain.