Recovery operations

Use Recovery Operations to see the real-time status of your restores.

This improved visibility gives you clear status during critical recoveries which helps you track progress, estimate time of completion, set accurate expectations with stakeholders, and make better decisions.

To view Recovery Operations, follow these steps:

  1. Log in to the UniView Portal (login.backup.net).
  2. Click Recovery Operations from the left navigation menu as shown.
    Screenshot of Recovery Operations link

TIP  Collapse the left navigation menu to give the recovery operations grid more horizontal room.

Screenshot of collapsing the left navigation menu

TIP  Hover over items that are too wide for the grid to display their full value.

Screenshot of a hover-over pop-up

Search and sort

Use the top search bar to find restores by organization name, asset name, target, or requestor.

Use the arrows in the column headings to sort by the values in that column.

Columns

Type

Shows icons to indicate the operating system of the protected system.

Asset name

Shows the Asset ID for the system that is the source of data for this recovery operation.

Organization

Shows the name of the organization that includes the protected system.

Recovery point

Shows the date and time when the restored data for this recovery operation was backed up.

Restore size

Shows the size of the recovery operation dataset.

TIP  Hover over the size value to see the unit of measurement.

Screenshot of size units displayed via hover

Operation

Shows which type of restore this recovery operation does.

Some possible values for Restore Type are:

Target

Shows the Asset ID for the system where this recovery operation is sending the restored data.

NOTE  BMR operations will not show a value for target.

Status

Shows the percentage of the recovery operation that has completed.

NOTE  When the recovery operation is complete, the status column will display:  Screenshot of the completed status

An operation that you Cancel shows Cancelling while the cancellation is processed, then Cancelled.

Progress

Shows the rate of progress for the recovery since the beginning of the operation.

NOTE  The Progress column will show "Calculating..." at the beginning of operations and a dash for recovery operations that are complete.

ETA

Shows the estimated date and time when the recovery operation will complete based on the current rate of progress and remaining size.

IMPORTANT  The estimate becomes more accurate as the restore progresses.

It will adjust to reflect changes in network conditions during the operation.

NOTE  The ETA column will show a dash for recovery operations that are complete.

Restore speeds will vary based on:

  • network conditions between the restore location and backup storage
  • source data characteristics such as file sizes and compression ratios
  • system resources on the target machine

Start time

Shows the date and time that the recovery operation began.

Duration

Shows how long the operation has been running or took to complete.

End time

Shows the date and time that the recovery operation finished.

Requestor

Shows the user name of the person who began the recovery operation.

Action Menu

Use the action menu to:

Cancel

You can cancel a restore that is in progress or paused.
Cancelling stops the operation where it is.

IMPORTANT  Data that the restore already wrote to the destination stays there.
UniView Portal does not remove it for you, so the destination is left in a partially restored state.
Review the destination after you cancel and delete anything you do not want to keep.

NOTE  Only users with the Superuser or Admin role can cancel a recovery operation.

To cancel a recovery operation, follow these steps:

  1. Find the operation that you want to stop in the Recovery Operations grid.
  2. Click the three-dot menu at the right end of its row.
  3. Click Cancel.
    Hover over the item to see a reminder that data already restored will remain in the destination.
    The Cancel Operation dialog opens and asks you to confirm.
  4. Do one of the following:
    • Click Cancel Operation to stop the restore.
    • Click Keep Operation to close the dialog and let the restore continue.

The Status column changes to Cancelling while UniView Portal stops the operation.
When the cancellation succeeds, a message confirms that the operation was cancelled and the status changes to Cancelled.

IMPORTANT  You cannot undo a cancellation.
A cancelled restore cannot be restarted from its row.
To recover the same data, start a new restore.

NOTE  Operations that have already completed, failed, or been cancelled cannot be cancelled.
Cancel is not available for those rows.

NOTE  You can cancel one operation at a time.
There is no way to cancel several restores in a single action.

NOTE  Cancelled operations stay in the Recovery Operations grid for seven days so that you can review them.
After seven days, they are removed from the grid.

To see who cancelled an operation and when, open its restore details.

If the cancellation fails

If UniView Portal cannot cancel the operation, an error message displays the reason and the restore stays in its current state.
You can click Cancel again to retry.

Restore details

To see the full details of a recovery operation, click the three-dot menu at the end of its row, then click Restore Details.

The Restore Details panel opens on the right.
Its fields are grouped into a summary at the top, followed by Source, Destination, and Technical Details.

Screenshot of the top of the Restore Details panel

Summary

Status – The current state of the recovery operation.
A completed restore shows Completed with a green check mark.

Operation – The type of restore performed and where it sent the data. For example, File Share restore to Azure.

Restore Scope – How much of the source was restored. For example, Full.

Destination – Whether the data was restored to its original location or to a different one. For example, Original.

Restore Path – How the restored data was placed at the destination. For example, Restore as New Folder.

Source

Asset Name – The name of the asset that was the source of the restored data.

Asset ID – The unique identifier of the source asset.

Asset Type – The kind of asset that was restored. For example, Azure File Share.

Storage Account Name – The Azure storage account that holds the source asset.

Resource Group – The Azure resource group that contains the source asset.

Resource Group ID – The full Azure resource path of that resource group.

Azure Subscription Name – The name of the Azure subscription that contains the source asset.

Azure Subscription ID – The unique identifier of that Azure subscription.

Azure Tenant Name – The name of the Azure tenant that contains the source asset.

Azure Tenant ID – The unique identifier of that Azure tenant.

Screenshot of the bottom of the Restore Details panel

Destination

Folder Name – The name of the folder created to hold the restored data.
The name combines the original file share name, a unique string, and the date and time of the restore.

Original File Share – The file share that the restored data came from.

Storage Account Region – The Azure region of the destination storage account. For example, eastus.

Azure Tenant Name – The name of the Azure tenant that received the restored data.

Azure Tenant ID – The unique identifier of that Azure tenant.

Technical Details

Recovery Point – The date and time when the restored data was backed up.

Start Time – The date and time that the recovery operation began.

End Time – The date and time that the recovery operation finished.

TIP  Hover over the information icon next to Start Time or End Time to see more detail about that timestamp.

Duration – How long the recovery operation took.

Data Transferred – The amount of data transferred compared with the total amount to transfer.

Files Restored – The number of files that were restored.

Overwrite Behavior – How the operation handled files that already existed at the destination. For example, skip.

Initiated by – The user account that started the recovery operation.

Cancelled On – The date and time that the operation was cancelled.
This field appears only for cancelled operations.

Cancelled By – The email address of the user who cancelled the operation.
This field appears only for cancelled operations.

Panel buttons

These buttons appear at the bottom of the panel:

Download – Downloads the restore details.

Copy – Copies the restore details to your clipboard.

Close – Closes the panel.

NOTE  You can also click X in the upper-right corner of the panel to close it.