Alerts
UniView Portal provides alerts to notify you of issues with your Unitrends devices.
Read Conditional alarms for steps to set up alarms based on thresholds you set.
Alerts generated across all Unitrends appliances are automatically added to BackupIQ.
To access BackupIQ, click 
:
Alert conditions
By default, alerts are generated for all the categories shown below. In the Alerts view on the Settings page, you can customize the alerts you receive by clicking toggles to disable and enable alert categories:
NOTE The Alert Categories feature applies to appliances running Unitrends version 10.6.1 or higher. If you have appliances running older Unitrends versions, an alert displays in the UniView Portal. Upgrade the appliances listed in the alert to improve alerting and enable alert category toggles for these older appliances.
Alerts and PSA ticketing
If you have integrated your PSA system (ConnectWise Manage, Autotask, BMS, or Vorex), each alert also creates a ticket in the PSA. You can opt to automatically change the status of these tickets in PSA once the alert condition is resolved.
For details, see Using your Autotask integration, Using your ConnectWise Manage integration, or Using your BMS or Vorex integration.
